A gift voucher can be redeemed at checkout by entering the unique code. This code is case insensitive. A gift voucher contains credit that can be split across multiple orders. The gift card balance will be applied toward the total value of the order, which may include taxes and shipping.
To pre-order an item, please send us an email with your desired product, color and size to: firstname.lastname@example.org. We will try to process your request immediately.
You can shop with us without having to set up a customer account. However, if you register with us, you will be able to view the purchases you have made and save your address and card details using a password so that you can make your purchase even faster and easier next time.
To make the return shipping easier for you, please contact us at email@example.com um to receive a return label. The cost of €4.95 is borne by the buyer and will be retained when the purchase price is refunded. You will find all additional information and further steps here. We do not offer this service for returns from abroad. Unpaid returns will not be accepted by weddorable and will be returned to the sender.
After receipt and successful quality control of your return, we will issue the refund as quickly as possible. This can take between 5-10 business days. The refund will correspond to your originally chosen payment method. International customs duties and sales taxes are not refundable (applies to deliveries outside the EU).
All of our products are shipped climate-neutrally within 2-4 working days in Germany with our shipping partner DHL (free of charge for orders over €100). Alternatively, you can choose shipping via DHL Express with delivery within 1-2 working days in Germany. For more information about delivery costs and delivery times, click here.
Our shipping is free for orders over €100 within Germany. All of our products are shipped climate-neutrally within 2-4 working days in Germany with our shipping partner DHL. For more information about delivery costs and delivery times, click here.
Each shipment is insured including liability for loss and damage up to €500.
We deliver to Germany and all EU countries. For more information about delivery costs and delivery times, click here.
We use sustainable packaging materials (e.g. with FSC certification and/or made from recycled material). You can find more information here.